Answer: The CognitoLite is a source of a very specific low level light therapy and is safe.
Answer: No, the CognitoLite does not have any lasers, this is an LED light source.
Answer: There is a 60 day money back guarantee. The processing fee of £250 is non-refundable. Purchaser pays return postage.
Answer: There is a 2 year parts and labour warranty on the CognitoLite.
Answer: The cooling fans can be a little noisy, which will be amplified by the hearing aid. It is best to remove the hearing aid prior
to use.
Answer: The CognitoLite complies with EMC standard EN60601-1-2 and should not interfere with a pacemaker.
Answer: When wearing the CognitoLite there may be a sensation of warmth and occasionally some users have reported a slight
headache after using the CognitoLite; generally the headache only lasts a few minutes. Most users report that
headaches ceased after 2 weeks of regular use.
Answer: Yes, but the CognitoLite should be cleaned between users in accordance with the instructions. It is not recommended
that more than 2 individuals use the same CognitoLite
Answer: It is not essential, but desirable because the eye modules are very close to the eyes and if the eyes are held open there
is a small risk of accidental injury. The light emissions will not damage the eyes.
Answer: Yes, but ensure that the CognitoLite is cleaned before and after each treatment session. If you have a skin condition,
the CognitoLite should not be shared between individuals.
Answer: Yes, using the CognitoLite more than twice a day will not be harmful.
Answer: Yes, we will make every effort to send the correct power cable according to the country of delivery, however occasionally
you may have to purchase a power cable locally. The power supply will work anywhere in the world.